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Critical New Bug Found in Apple's Snow Leopard OS
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Jason Mick
October 13, 2009
Apple has always tried to promote an
image of high quality products and boasts a slogan “It just
works” – in reality, the company has its fair share of quality
control issues. The release of the Snow Leopard (Mac OS X
10.6) operating system was supposed to be a momentous occasion for
Apple, but was marred when it shipped with an obsolete and
exploit-vulnerable
version of Flash and forced the downgrade on users installing the
new OS.
Now a perhaps even more critical flaw has been found
in Snow Leopard. Reportedly, Snow Leopard users have been
making the unpleasant discovery that logging into a guest account and
then logging out can delete user information on all accounts.
Apple computers store user info such as pictures, documents, and
downloads in a common location, much like Windows “My
Documents”.
Describes user “parshallnet” to
Apple, “When I logged into my MacBook Pro this morning, it was
as if I had logged into my Guest Account and not my standard user
profile. No icons on the desktop, the desktop wallpaper was the
default ‘space’ photo and not the one I had assigned, no documents in
the docs folder, apps behaved as if I’d never opened them
before.”
With 5 threads prominently displayed on Apple’s
Support Forums, its clear that the problem is being experienced my more than a few
users, though its unclear exactly how widespread it is.
Compounding the confusion is that it does not appear to be readily
reproducible, perhaps indicating a deep flaw lurking inside the belly
of Snow Leopard.
For now the only real solution for Mac owners
is to disable guest accounts. Otherwise they potentially having
all their user information wiped clean by innocent mistake or perhaps
cruel prank.
Apple representatives acknowledged the issue to
CNET, ”nofollow" href=“http://news.cnet.com/8301-31021_3-10373064-260.html”>commenting,
“We are aware of the issue, which occurs only in extremely rare
cases, and we are working on a fix.”
That fix may come in
the form of OS X 10.6.2, Apple’s latest service pack that’s currently
in beta and available to developers. The service pack comes
with nearly 150 “general focus areas” — various fixes and
tweaks. With the last update, 10.6.1, Apple fixed the aforementioned flawed
Flash.
Despite its flaws, Snow Leopard has posted
strong sales and has drawn largely rave reviews by Apple’s
traditionally vocal fan base.
_© 2009, DailyTech
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