Job Snapshot: Tech Support
Allan Hoffman/Monster Tech Jobs Expert
September 19, 2007
PC Tech Support Specialist
What they do: You need the latest version of Internet Explorer on your PC? Call tech support. Tech support specialists are responsible for the maintenance and support of a company’s PCs. Tasks include troubleshooting, responding to technical problems, and performing maintenance, upgrades and configurations.
Skills: Tech support specialists should have knowledge of assorted operating systems, such as Windows 95 and 98, Windows NT and Macintosh, along with familiarity with frequently used applications, from Web browsers to Microsoft Office.