10 Recession-Proof IT Careers
Eric Dahl / Inside Tech
March 19, 2009
#2 Unified Communications Engineer
It’s no surprise to find another another money- and time-saving technology at the top of our list. Unified communications setups use software to integrate phone, chat, e-mail, voicemail, and presence technologies into one addressable system. Users gain the ability to send and receive messages from one medium to another, and to reach critical team members more efficiently through the correct channel. Cisco, Microsoft, Avaya, Nortel, and many other players offer such systems.
As more and more companies recognize the efficiencies provided by unified communications, demand for IT workers skilled in setting up, maintaining, and supporting such systems continues to grow. Foote Partners reports that pay differentials for unified communications workers have climbed 37.5% over the past year, bucking an overall downward trend in IT skills pay.
Education: As with most mid-level IT jobs, a BS in an IT related field (Computer Science, Information Technology, Math, etc.) is strongly preferred.
Experience: Unified communications setups are typically vendor-specific, so experience with the specific package an employer uses is preferred.