10 Recession-Proof IT Careers
Eric Dahl / Inside Tech
March 19, 2009
#6 VoIP Support Specialist
Another money-saving technology drives the next job on our list. Small-to-medium businesses and other companies looking to save on communications costs are turning to VoIP to cut down on corporate phone bills. And all those new VoIP deployments are creating plenty of work in setup and support roles.
VoIP jobs cut across many levels, from entry level installation and support personnel at providers like Comcast, to high-end workers certified to architect and support enterprise-level VoIP installations. VoIP specialists have a number of certification options, such as the Cisco IP Telephony Design Specialist certification, the value of which has risen 25% over the last three months, according to Foote Partners.
Education: A BS in an IT related field (Information Technology, Management of Information Services, etc.) is preferred. Certifications (see above) are also available.
Experience: VoIP installation and support jobs at providers like Vonage and Comcast can be entry or low-level positions. More enterprise-level jobs will require some prior experience in IT.