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Get a Tech Support or Help Desk Job

According to Foote Partners Q3 2007 survey of IT skills and pay, holders of the following single IT certifications commanded at least a 10% premium in salary over their uncertified peers:

Single certifications earning premiums of 10% to 14% of base pay:

IT Security
• InfoSys Security Management Professional (ISSMP/CISSP)
• Certified Information Systems Security Professional (CISSP)
• InfoSys Security Architecture Professional (ISSAP/CISSP)
• InfoSys Security Engineering Professional (ISSEP/CISSP)
• Certified Information Systems Auditor (CISA)
• SANS/GIAC Security Expert (GSE)
• Certified Information Security Manager (CISM)
• Cisco Certified Security Professional (CCSP)
• GIAC Certified Intrusion Analyst (GCIA)
• GIAC Systems and Network Auditor (GSNA)
• System Security Certified Practitioner (SSCP)SANS/GIAC Certified Forensic Analyst (GCFA)

How to Get Any IT Job

• Tech Support Job Profile
• Step 1: Brush Up Your IT Resume
• Step 2: Look For an IT Job
• Step 3: Prepare for Your Interviews

Moving on from Tech Support...

• Step 1: Get an IT Degree
• Step 2: Get Some Experience
• Step 3: Get Certified

Back to Career Profiles

As you look at educational opportunities, here's how to apply for over $180,000 in tech scholarships...

Project Management (median value = 10% to 15% of base salary)
• Project Management Professional(PMP)
• IT Certified Architect(ITCA/Open Group)

Networking and Internetworking
• Cisco Certified Internetwork Expert (CCIE)
• EMC Proven Professional Technology Architect – Expert
• SNIA Certified Storage Networking Expert
• Cisco Certified Voice Professional (CCVP)
• Cisco Certified Systems Instructor (CCSI)
• Cisco Certified Enterprise Administrator (CCEA)
• Cisco IP Telephony Operations Specialist
• Brocade Certified SAN Manager (BCSM)
• SNIA Certified Architect
• EMC Proven Professional Implementation Engineer – Expert
• Cisco IP Telephony Support Specialist
• Avaya Certified Expert
• Cisco Certified Internetwork Professional (CCIP)

Database
• Oracle DBA Administrator Certified Master (OCM)
• Teradata Certified Master
• IBM DB2 Universal Database Certified Solutions Expert
• Teradata Certified Application Developer

Systems Administration & Engineering/NOS
• HP/Compaq Master Accredited Systems Engineer (Master ASE)
• IBM Certified Administrator – SOA Solutions: WebSphere Process Server
• Citrix Certified Integration Architect
• Microsoft Certified Architect(MCA)

Applications Development & Programming Languages
• IBM Certified Solutions Developer: WebSphere (all)
• IBM Certified SOA Solution Designer
• Oracle Forms Developer Certified Professional (OCP)