Get a Tech Support or Help Desk Job
InsideTech
Get an IT Degree
College graduates earn almost double the salary of non-graduates, and in technology you’ll often need a degree to open up certain career paths. Even IT workers who already have college degrees can often benefit from going back to school: Experienced tech experts who’ve taken some business classes or who hold an MBA become highly sought-after as managers or tech executives.
Once you decide to get a degree, you’ll face a number of choices, including what type of degree to get, what major to focus on, and where to get your degree. InsideTech can help you make those choices. Head to our [TRACKLINK:School Finder|http://edu.insidetech.com/?referral=IT_org] for help choosing an appropriate degree and connecting with a school near you and our [TRACKLINK:Scholarship Finder|http://edu.insidetech.com/scholarships?referral=IT_org] can connect you with grants and other offers to help defray the cost of additional schooling.
As far as choosing a degree goes, be sure to match your degree program to the type of IT career you want to end up with. Bachelors degrees in Computer Science are popular among programmers and web developers. Many Software Engineers go on to Masters degrees in CS. Computer Engineering or ECE (Electrical and Computer Engineering) degrees are targeted more towards processor and hardware designers than IT professionals.
Many colleges also offer more specialized degrees in networking or Management of Information Services. Some even offer programs focusing on network and computer security. Consider all of your options before choosing a degree to pursue, and know that in an industry as fast-paced as technology, you’ll need to keep learning throughout your career.


yoddel
4 days ago
232 comments
best topic
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garven1960
2 months ago
2 comments
I know this is going to sound messed up, but I am 49 yrs old and have been in tech support of some kind since 1999. For about the last 4 years I was working for an insurance company not doing tech support but doing insurance and decided to go back to school and learn desktop support. I have my MCP in desktop support but cannot seem to land a job so how about some help. my resume is updated and I have been doing field tech work but nothing relative to desktop support, what should I do now to land a descent help desk job
primie
about 1 year ago
26 comments
I have been a tech support then I should be certified (aha!). Get higher pay :>
shrikrishna07
about 1 year ago
2 comments
I am intersted in certification in CCNA please help about after certification what can i do for better job. I am working in Computer technology service provider company how can i get better paying job on same qualification
metascapemedia
about 1 year ago
2 comments
I would highly recommend to everyone interested in Tech Support of any kind to at least work for their CompTIA A+ certification. I have been A+ certified for over a year now, and have had a much easier time finding gainful employment within Support related fields than when I didn't have the Certification. It's well worth the effort!
AndrewSoftwareGuy
about 1 year ago
48 comments
good article, I find it usefull as well
zadokg
about 1 year ago
0 comments
hellooo
kvanhorn
about 1 year ago
4 comments
this is useful but i really dont know what i would use as my skills considering that im just looking to start a career in IT the only experience i had at a job computer related is a drafting job and a certificate of completion in computer aided design, also took some general computer courses in community college anyones input would be appreciated
andra15669
about 1 year ago
4 comments
great!! article very useful