Get a Tech Support or Help Desk Job
InsideTech
Look For an IT Job
InsideTech’s Job Search tab is a great place to start looking for IT jobs. You’ll find thousands of job postings there from Monster’s database of jobs, along with reviews of amny popular employers submitted by InsideTech members, and an easy way to network with fellow IT workers in your area.
But don’t stop there. As you embark on your job search, you should remember to follow these tips:
- Check employer sites directly
If you know which companies you’d like to work for, check their sites for job postings. In the IT industry, employers are much more likely to have their own job listings on their site, and that type of post often contains details that you won’t find in a job board posting. - Network with friends and acquaintances
Any hiring manager of HR professional will tell you that the best candidates they get for jobs are almost always referrals from current employees. That makes sense: Successful employees are likely to be friends with people who share many of the qualities that made them a good hire.
You might be doing your friend a favor, too: Many employers offer referral bonuses to employees who direct them to candidates that are eventually hired. - Be proactive in your job search
As Matthew Moran points out in his guide to Finding the Perfect IT Job, looking for work is work. Treat it as such. Block out time during your day that you’ll devote to job searching, following up on resumes you’ve sent out, etc. Track any contacts you’ve made at a company, and have a plan when you call to follow-up.
Moran’s guide goes into much more detail, so be sure to give it a look as you embark on your job search.


yoddel
4 days ago
232 comments
best topic
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garven1960
2 months ago
2 comments
I know this is going to sound messed up, but I am 49 yrs old and have been in tech support of some kind since 1999. For about the last 4 years I was working for an insurance company not doing tech support but doing insurance and decided to go back to school and learn desktop support. I have my MCP in desktop support but cannot seem to land a job so how about some help. my resume is updated and I have been doing field tech work but nothing relative to desktop support, what should I do now to land a descent help desk job
primie
about 1 year ago
26 comments
I have been a tech support then I should be certified (aha!). Get higher pay :>
shrikrishna07
about 1 year ago
2 comments
I am intersted in certification in CCNA please help about after certification what can i do for better job. I am working in Computer technology service provider company how can i get better paying job on same qualification
metascapemedia
about 1 year ago
2 comments
I would highly recommend to everyone interested in Tech Support of any kind to at least work for their CompTIA A+ certification. I have been A+ certified for over a year now, and have had a much easier time finding gainful employment within Support related fields than when I didn't have the Certification. It's well worth the effort!
AndrewSoftwareGuy
about 1 year ago
48 comments
good article, I find it usefull as well
zadokg
about 1 year ago
0 comments
hellooo
kvanhorn
about 1 year ago
4 comments
this is useful but i really dont know what i would use as my skills considering that im just looking to start a career in IT the only experience i had at a job computer related is a drafting job and a certificate of completion in computer aided design, also took some general computer courses in community college anyones input would be appreciated
andra15669
about 1 year ago
4 comments
great!! article very useful